Shipping & Returns
Sophie uses USPS as it's default shipper unless specified otherwise specified by the customer. Orders will be shipped via Priority which is a 2-5 day service. Please allow 24-48 hrs for orders to be processed and given to courier. We can provide you with tracking information as soon as it is available if needed. Prices will vary for these services although are generally $5-$10. If you require your order to be shipped by any other method please note at checkout or contact us for inquiry into prices on other services. Shipping costs on returns are the responsibility of the customer and these costs are non-refundable.
Return/Exchange will be accepted on full price, unworn merchandise only. If a return/exchange is necessary please contact us immediately by e-mail or phone to arrange for the return. All returns must be received back to us within 10 days of receiving your order originally. Once it is received and in acceptable condition a refund will be issued same day. Shipping costs will not be refunded on returns. Any merchandise accepted after the 10 day period are subject to a 20% restocking fee and is determined at our discretion, a store credit only will be issued on these items.
--All sales on sale/clearance merchandise is final!--